NLP Intro Compilation by Adam Khoo
Part 01 Adam Khoo Definition of Success
Step 1: Redefining Success as a Journey
- The Problem with Traditional Definition (Destination): Most people define success as achieving a specific goal (e.g., hitting $5 million, listing a company. Since goals take years to achieve, people on this journey do not feel successful 99% of the time, leading to demotivation. Even upon reaching a goal, the feeling of success is fleeting and does not last .
- Khoo's Empowering Definition (Process): Khoo decided to define success not as a destination, but as a journey and a **process of continually moving towards my goals every single day.
Step 2: Applying the Daily Success Metric
Under this new definition, you feel successful as long as you take action that moves you closer to your goal, regardless of whether you have arrived.
Khoo shares the daily questions he asks himself to ensure he feels successful:
- Goal: Successful Investor/Trader: "Did I become a better investor today? Did I follow my investment plan? Did I read a new book or watch a new video that enhanced my skills?"
- Goal: Great Husband/Father/Friend: "Was I a great friend? Was I a great husband? Did I go out of my way to tell my loved ones I love them? Did I do something that touched them?"
- Goal: Health/Fitness: "Did you move closer to that goal? Did you do those push-ups? Did you go for that run? Did you avoid those foods you said you would avoid?"
Step 3: Enjoy The Power of Daily Success
Defining success as a daily process is powerful because:
- Success Breeds Success: When you feel successful and good about yourself on a daily basis, you are driven to do your best, take Massive Action, and want to do more.
- Avoids Overwhelm: It prevents the goal from becoming so overwhelming that you don't feel like doing it. Khoo suggests that as long as you take action and move forward every day, you should reward yourself by allowing yourself to feel successful. He also mentions that there is an "Ultimate Success Formula" (learned from Tony Robbins) that successful people follow.
Reference: Video Link
Part 02 Roadblock to Success & How to Master Success
The Real Roadblocks to Success: Internal vs External
Khoo first prompts the audience to identify what is stopping them from achieving their goals.
- Most people tend to cite external factors, such as:
- Lack of money to start a business
- Lack of time, luck, or opportunities
- Difficult bosses or spouses
- Khoo points out that the real, more crucial obstacles are internal factors, including:
- Fear, limiting thoughts, and self-sabotaging beliefs
- Negative emotional states and bad habits
- Procrastination, which he calls a "heavy rock" that can be overcome to become more productive. He argues that while you need external resources, you can acquire any external resource if you first master the internal resource. For example, a great idea, high confidence, and the skill to persuade can influence people to invest in your idea.
The Two Masteries for Success
Khoo spent 25 years studying the question of what makes people turn out so differently in life . He observed that people who were born with privileges sometimes self-destruct (citing a Metro founder's grandson), while people born with disadvantages (like Nick Vujicic, Oprah Winfrey, and Steve Jobs) become forces of positive change.
He concludes that success depends on "our ability to master our internal resources", which he breaks into two key areas:
1. Personal Mastery
Personal Mastery is your ability to consistently bring out the best in yourself.
Ability to bring the best of yourself whereas most people are distracted. People with good mastery comes with great confidence and super focused [Adversity Quotient - AQ]
This includes:
- Focus: Being clear on what you want, instead of being distracted.
- Motivation: Constantly motivating yourself to take action.
- Confidence: Possessing a very high level of self-assurance.
- Resilience (Adversity Quotient): The never-say-die attitude that allows you to bounce back stronger from setbacks. Khoo states that this is not something you are simply born with, but something you can develop and learn if you choose to change.
2. People Mastery
People Mastery is your ability to bring out the best in other people.
Ability to bring out the best in other people, to inspire and influence people. It is the person who knows how to build the best relationship with the best people [Ability to Sell Themselves]
This includes:
- Influence and Inspiration: The capacity to move people to action.
- Building Relationships: In the corporate world, success often goes to the person who knows how to build rapport and sell themselves and their ideas.
- Leadership: An entrepreneur with a great vision must be able to inspire their team to fight for them. He uses the 2016 US election as a case study, noting that while Hillary Clinton was more qualified and experienced, Donald Trump won because he knew how to influence people and "push the right buttons" .
Khoo's final message is that combining both Personal Mastery and People Mastery is the secret to achieving anything you want in life.
*Always review where you are now and where you need to go in future.
Reference: Video Link
Part 03 Achieving Success using NLP
Adam Khoo shares how Neuro-Linguistic Programming (NLP) [Science of Conditioning] was the driving force behind his success, transitioning from a lack of direction in his youth to becoming a top student, a best-selling author, and building one of Asia's largest trading companies.
He explains that NLP is a tool that allowed him to:
- Reprogram Himself to achieve personal mastery, mastering his thoughts and emotions.
- Access Resourceful States instantly, such as feeling confident and driven.
- Develop People Mastery, which is the ability to inspire and influence others .
He then breaks down the three components of NLP:
1. Neuro (Nervous System)
This component focuses on how your nervous system (brain and body) works, and how your thoughts influence your emotions, actions, and results.
Direct your thoughts with more precision
- He stresses that while most people let their emotions control them, controlling your thoughts and emotions allows you to control your life.
- A core principle of NLP is that everyone has the same basic "hardware," meaning if someone else can achieve something, you can too, by changing your strategy or programming your mind.
2. Linguistic (Language/Words)
This is about how language and words affect your mind and emotions.
- Communicating with Others: Words can inspire or upset people, and great leaders know how to use language to uplift and drive people to action. He gives an example of how changing from "What's wrong with you?" to a more empowering question can change the outcome for children.
- Communicating with Yourself: The average person talks to themselves about 60,000 times a day, so learning to communicate with yourself in an empowered way is crucial and 80% of time self conservation is disempowering. He contrasts how poor people and wealthy people talk to themselves, highlighting that saying, "I can't afford it" shuts off possibility, while asking, "How can I afford it?" opens it up.
- Wrong belief
- "What is wrong with you?"
- "You had better change!"
- "Try your best"
- Right belief
- "What is the right thing to do?"
- "I know you can change based on your patterns"
- "Do your best"
- Mind cannot process negative words
- "Don't think about a blue elephant"
- "Don't fall"
- "Don't go down!" - embedding suggestion you will fall
- Framing - change the communication until you get response you want!
- Wrong belief
3. Programming (Behavioural Programs/Habits)
This involves the understanding that human beings run behavioural and emotional programs, which are essentially habits.
- If you are depressed or wealthy, it's because you've programmed yourself to be that way. Even after a setback, a person who is programmed for wealth will quickly regain their former glory.
- The first step is to identify the fear, self-doubt, or depression programs that rule your life.
- NLP provides the tools to reprogram yourself from fear to confidence and motivation. He gives a quick demonstration showing how fast a word association can be reprogrammed in less than three seconds, illustrating the rapid effect of programming on the nervous system
- You are constantly programming your mind with your thoughts and communication.
- Are you programming yourself to succeed or fail? to be rich or poor?
- If you are someone programmed to be poor, you will be poor
Khoo concludes by encouraging the viewer to explore NLP if they wish to align themselves with success in their finances, career, business, or personal life.
- "What if I die if I don't do this? Leave yourself no plan B"
- Set goal you cannot achieve. Raise your ability until you can achieve
Reference : Video Link
Part 04 Let Your Emotions Serve You and Not Enslave You
The Purpose of Emotions
Khoo suggests that while human beings have tremendous potential, most only use about 10% of it . Although the strategies for success(in marriage, business, or investing) are readily available in books and courses , many people fail to take action, apply what they learn, or persist after making mistakes.
He identifies that the main block is negative emotions, such as fear, doubt, and frustration, which prevent people from acting and being all they can be.
Khoo believes that negative emotions exist to serve a positive purpose:
"Negative emotions are there to give us signals, to give us messages and the signal is that we need to change" .
The message is that we need to change our perception, thinking, or actions.
Fear as a Positive Signal
Khoo uses fear as a primary example of a positive signal:
- The Signal: When you feel fear (such as when starting something new or challenging), the emotion is signaling that you need to get prepared. This means increasing your skills, knowledge, and improving yourself.
- Personal Example: Khoo, who gives talks to hundreds and thousands of people, still feels fear before a speech, thinking, "What if I screw up?".
- The Action: This fear compels him to spend a lot of time doing research, rehearsing, and crafting his slides, ensuring he does his very best. If he had no fear, he would become complacent and would not practice, leading to a poor job. He warns against letting fear paralyse you, which is when you allow the emotion to enslave you and run away from the challenge . Instead, you should accept the fear as a signal and take action to prepare until the fear subsides, which indicates you are ready.
Khoo concludes by urging the viewer to "let emotions serve you and not enslave you".
Reference: Video Link
Part 05 Master Your Emotional States Using NLP
Adam Khoo explains that results are preceded by action, and the key driver for action is our emotional state.
The Emotional States that Determine Success
Khoo identifies that people often know what actions to take to achieve a goal (e.g., losing weight, increasing net worth) but fail to follow through because of emotional blocks like laziness, fear, procrastination, and self-doubt.
He divides emotional states into two critical categories:
| Category | Examples | Effect |
|---|---|---|
| Unresourceful States | Anger, stress, fear, frustration, sadness, depression, self-doubt, procrastination | Stop us from taking action, hold us back, and prevent us from performing at our best |
| Resourceful States | Motivation, confidence, passion, focus, determination, excitement, driven | Drive us to take action, bring out the best in us, and enable peak performance |
| He stresses that success is not just about installing "apps" (knowledge from courses or degrees) but about updating your "operating system" (your emotional state) . If you are driven and focused every day, you can apply any knowledge you learn to its total performance. |
He encourages viewers to reflect on their own lives to see if they experience more un-resourceful or resourceful states, noting that having many un-resourceful states can hinder success even for talented and qualified individuals.
The E + R = O Formula
Khoo argues that you create your own emotions based on how you talk to yourself, what you picture in your mind, and your physiology. Therefore, you have the power to change them instantly.
Khoo introduces a formula that transforms life by putting the individual in control:
$$E\ + R = O$$
- E stands for Event: External things that happen to you that you cannot control (e.g., being born poor, getting retrenched, or a promotion). He notes there is no point in blaming events.
- O stands for Outcome: Your results in life (e.g., happiness, success, wealth).
- R stands for Response: The way in which you choose to respond to the event.
Khoo emphasises that your power lies in controlling your response, as you have 100% control over it.
- Successful people, like J.K. Rowling and Nelson Mandela, achieved tremendous success despite having very difficult events in their lives because they controlled their response.
- You can always control your "inside world" (your thoughts, emotional states, and actions), which in turn changes your "outside world".
Khoo emphasises that successful people realise that it is not the event that determines the outcome, but the response. Your power lies in controlling your "inside world" (thoughts, emotions, decisions, and actions), which then influences the "outside world".
He illustrates this with a story:
- The Story of Mr. Lim Hock Song (Founder of Oriental Emporium): Mr. Lim was made a bankrupt at the age of 72, owing $80 million, after his business collapsed.
- His Response (R): When asked how he felt, he responded: "I didn't lose everything. I'm still a millionaire... True wealth is not the value of my business or cash in the bank. My true wealth is the value of my knowledge, my skills, my experiences and the connections I made" . He started all over again in his 70s, and within 10 years, he made everything back, becoming a millionaire again.
Khoo concludes that this demonstrates that it's the response that unlocks your full potential, urging the viewer to take charge of their emotional states and turn their life around.
He concludes by conducting an exercise, asking the audience to identify their [six most common emotional states](Do this on daily basis) to recognise their personal emotional programming. How a person is conditioned to respond to a setback (e.g., getting angry, depressed, or more motivated) will determine their ultimate outcome.
Reference : Video Links
Part 06 The Ultimate Success Formula using NLP
Adam Khoo presents the Ultimate Success Formula, a four-step process rooted in Neuro-Linguistic Programming (NLP) principles, that successful people use to achieve excellence in every area of their lives.
The Ultimate Success Formula
Khoo asserts that success is not by chance but follows a formula. The formula is:
1. Know Exactly What You Want (Clarity/Goals)
The first step to success is to get absolutely clear on exactly what it is that you wanted, meaning setting very clear and specific goals.
- The Challenge: Khoo finds that over 90% of people do not know what they want; they only know what they don't want. Even when people set goals, they are often vague (e.g., "be more successful," "make more money").
- How to get clear what you want
- 3-5 Years from now where is your net worth or income
- The Importance: Success does not happen by chance. If you want to be financially free or have a passionate marriage in 25 years, you must design a specific plan and work on it every day. As his mentor taught him: "If you don't pursue your goals in life, someone else will employ you to pursue theirs".
2. Find a Strategy (Modelling Excellence)
Once you know your goal, the next step is to find a proven strategy or plan to get there.
- The Fastest Way: To find the best strategy, you should find people out there who have achieved the goal that you want and model them.
- Modelling Blueprint: Khoo calls this "modelling excellence". He modelled the best inspirational speakers' body language and tonality to become a better speaker, and he modelled the top students' study habits to become the top student in Singapore.
3. Take Consistent Action (Emotional State)
This is the most crucial part of the process: getting yourself to take consistent action every single day.
- The Driver: Action is driven by emotions, not logic. The main challenge is being stuck in un-resourceful states like fear, doubt, and procrastination.
- NLP Solution: A major part of the training is learning how to change your state instantly from procrastination to motivation, or from doubt to confidence, in a few seconds. Khoo explains that even he feels lazy or fearful, but his difference is his ability to recognise the state and change it quickly.
- The Secret: The biggest secret to success is to just take action. You will always get results—either the ones you want or a new data point.
4. Change Your Approach Until You Succeed (Feedback/Flexibility)
When you take action and get a result you don't want, most people see it as failure and give up. Successful people, however, understand this step differently.
- No Failure, Only Feedback: They do not see the result as a failure, but as feedback that signals their strategy is not working.
- Flexibility is Key: They take the feedback and use the quality of flexibility to change their strategy. They keep changing, fine-tuning, and adapting their strategy until they find what work. They will "do whatever it takes".
If it is so simple, why not everyone do this? You won't do this until you change 3 parts of your mind in the emotional system
The Emotional System Driving the Formula
Khoo stresses that you will never consistently apply this formula unless you reprogram the "operating system" of your mind, which consists of three parts:
- Belief Systems: Limiting beliefs (like "I'm not good enough" or "It's too difficult") stop you from setting high goals, taking action, and persisting. You must be able to break your limiting beliefs and replace them with empowering ones.
- Values (The Why): Goals and strategies are logical, but the "why" is the emotional fuel that drives you.
- Goals don't drive you, only give you direction; your values drive you. Your values are what's important to you .
- Find Your Hot Button: Everyone is motivated when they find their unique "why" that drives them (e.g., Donald Trump's values are power/recognition; Barack Obama's were being a role model/helping the poor).
- Values Change: As you grow older, your values change, which can lead to a loss of drive if you don't adjust your focus.
- Emotional States (The ability to instantly switch from un-resourceful states like procrastination and doubt to resourceful states like motivation and confidence).
Reference : Video Link
Part 07 Linkage with Success Mastery using ASK
The ultimate success formula and the emotional system are deeply rooted in the "ASK" mentioned below. Moving on we must now how to use people mastery "Power of influence" to sell our idea in order to succeed in anything.
| Component | Adam Khoo's Relevance (from other videos) |
|---|---|
| A (Attitude) | Corresponds to Personal Mastery (Motivation, Confidence, Resilience) and Commitment ("This is a must"). |
| S (Skills) | Corresponds to People Mastery (Influence, Communication) and practical, low-level skills (e.g., engineering). |
| K (Knowledge) | Corresponds to the Strategy/Plan—the understanding of systems, facts, or information needed to achieve the goal (e.g., stock market analysis, business models). |
Part 08 The Power to Influence with NLP
The Model of the World
Khoo's first principle of influence is: "None of us perceive reality; we all perceive our own filtered perception of reality".
- Subjective Perception: Two people can watch the same movie, and one will find it fantastic while the other finds it terrible, because they each have a different "model of the world".
- The Key to Influence: If you want to influence people, you must first understand that they have a different model of the world from you. If you judge them from your own model (e.g., "How can they think like that?"), you will get frustrated.
- The Goal: To influence, you must first enter their model of the world to understand their perspectives before you can change it for the better.
The Verbal Aikido Technique (Agree and Reframe)
Khoo introduces a technique called Verbal Aikido to overcome resistance and disagreement, which he says involves using the opponent's momentum (their objection) to redirect them, rather than resisting it.
The technique involves a three-step process: I Agree, I Understand, and I Appreciate, followed by a Reframe (changing their perception).
1. Handling Resistance (I Agree / I Understand)
When a person has a different way of thinking or expresses resistance, you should always start by verbally accepting their objection:
- If you agree with the sentiment: Say, "I agree" .
- If you don't agree (without lying): Say, "I understand you feel it's a waste of time".
He specifically warns against using the word "but" (e.g., "What you say is true, but...") because it immediately makes people defensive and creates resistance. Instead, use the word "and" or "at the same time".
2. Reframing the Perception
After matching their reality, you introduce a new, more empowering reality, which is called reframing.
- Example 1: Child says "Studies are a waste of time"
- Agreement: Khoo would say, "I agree study is a waste of time if you don't know why you're studying for".
- Reframe (using "at the same time"): "At the same time, if you have a goal that you really want to achieve... studying will give you the knowledge to get there much faster than other people".
- Example 2: Insurance Client says "I'm still young, I don't need insurance"
- Agreement: The sales agent would say, "Yes, I understand, I agree you're young and you don't need insurance".
- Reframe (the value of insurance): "That's why you need to buy insurance, because insurance is something you buy when you don't need it, because when you need it, you can't buy anymore".
Khoo states that this simple approach—always agreeing and then reframing—led to a 60% or higher increase in the sales conversion of the agent in the second example.
Reference : Video Link
Part 09 The Power of Commitment to Achieve Your Goals
The Commitment Divide
Khoo claims that less than 10% of people are truly committed to achieving success in their lives. He views this as good news because it means there is less competition for those who are committed.
The remaining 90% of people may want, wish, hope, or like to succeed, but they are not committed to doing what is necessary.
Commitment: Turning a "Wish" into a "Must"
Khoo defines the difference between wishing for a goal (e.g., financial freedom, losing weight) and being committed to it:
- Wish/Hope: It is a passive desire.
- Commitment: The goal becomes an absolute must. When something is an "absolute must," it changes everything:
- Priority: It becomes priority number one; nothing gets in the way and nothing stops you.
- Action: You are willing to do whatever it takes to get the result. This includes:
- Changing your mindset.
- Getting out of your comfort zone.
- Investing time and money. Khoo credits his own success not to being smarter or more talented, but because when he wants something, "it's a must" (e.g., making more than $3 million a year, having a fantastic marriage).
The Unwillingness of the Uncommitted
People who merely wish to succeed will only take action if it is easy or convenient.
- Khoo reminds the audience that anything worthwhile in life is never easy and is always inconvenient, requiring a trade-off on time and money.
- People who succeed are the ones who are willing to do things failures are not willing to do He concludes by stating that when you are committed, you do whatever it takes, there are no excuses, and nothing stops you.
Reference : Video Link
[Bonus] Part 10 Practical NLP to Unravel Secret to Lifelong Happiness
The Secret to Happiness: Internal Focus
Khoo argues that your current emotional state is a matter of choice:
- To be happy now, you can choose to focus on the things in your life you are grateful for, such as your career, family, health, and freedom.
- To be depressed now, you only need to focus on every little thing that frustrates you or doesn't meet your expectations. He provides examples illustrating that external wealth does not guarantee happiness:
- Unhappy Wealthy Person: He describes a friend married to a multi-millionaire, who lives in a 20,000 sq. ft bungalow, owns a Mercedes-Benz, and wears designer clothes, yet she is depressed and takes anti-depressant pills. Her misery stems from focusing on minor problems, such as her driver being late or her maid not ironing properly.
- Happy Poor People: Conversely, he recounts meeting people living in one-room government flats with seven people, no TV, and sleeping on mats, who were genuinely happy, smiling, and welcoming. Khoo concludes that happiness does not come from the outside but is a joy already inside you.
The Importance of "Internal Rules"
The key to lasting happiness lies in the rules we set in our heads about what must happen before we allow ourselves to be happy:
- A "Happy" Rule: People who set rules like "As long as I do my best and I'm with the people I care about, I'm happy" tend to be happy all the time.
- A "Depressed" Rule: People who believe "Only when everything goes the way I want, then I'll be happy" are constantly depressed because life rarely goes exactly as planned.
The Shift to "Happily Achieve"
Khoo shares his own past rule for happiness: "I had to achieve to be happy" (e.g., make his first million, buy a bungalow).
- When he reached these goals, he was happy for only one day, then immediately stressed and depressed again, thinking he had to achieve something else to maintain the feeling.
- His new philosophy is to reverse the process: Instead of achieving to be happy, we must happily achieve. He encourages viewers to find joy in the process and the journey—in solving problems, meeting challenges, and creating. When you are happy doing what you do, you become naturally motivated and tend to do your best work.
Reference: Video Link
[Bonus] Part 11 Practical NLP to Successful Marriage
Adam Khoo uses the principles of NLP and the "Five Love Languages" to explain the secrets to a successful marriage, emphasising that success comes from taking responsibility and using the right communication strategy.
The Core Problem: Misaligned Love Languages
Khoo states that marriages fail because the husband or wife does not feel loved. He highlights that you can love your partner deeply, but if you don't use their specific "love strategy," they won't feel it. This ties back to the NLP principle that everyone has a different "model of the world".
He references Gary Chapman's Five Love Languages as the necessary strategy for showing love:
| Love Language | Description |
|---|---|
| 1. Physical Touch | The person feels loved through hugging, kissing, and making love |
| 2. Words of Affirmation/Affection | The person must hear you say "I love you" and other affectionate words |
| 3. Receiving Gifts | The person feels loved when you buy things or give presents to them. |
| 4. Quality Time | The person feels loved when you spend time with them, being fully present and listening without distraction (e.g., no phones). |
| 5. Acts of Service | The person feels loved when you do things for them (e.g., giving a massage, helping with chores, picking up garbage). |
Adam Khoo's Personal Case Study
Khoo shares how the difference in love languages caused issues in his own marriage:
- His Love Language: Primarily Physical Touch and Words of Affection. He expected a hug and "I love you" when he came home from work.
- His Wife's Love Language: Acts of Service and Quality Time. She felt loved when he helped her with chores or was fully present during conversations.
The Conflict:
- When he came home and hugged her in the kitchen (his way of showing love), she felt irritated because she was busy and stressed (her Act of Service language was unfulfilled).
- When he sent her "I love you" texts, she would reply "I know," which made him feel unloved because she didn't say it back (unfulfilled Words of Affection).
- When she talked about her day, he would check his phone, making her feel unloved because he wasn't fully present (unfulfilled Quality Time).
The Solution: After learning about the love languages, Khoo made a choice to change his strategy. He started using her love language:
- He began helping her with the cooking, chopping vegetables, looking after the baby, picking up the garbage (Acts of Service).
- He started asking "How was your day?" and listening for a full hour, being fully present (Quality Time). Once his wife felt loved, she naturally reciprocated with his love language—Physical Touch.
The Golden Rule of Marriage
Khoo concludes by correcting a common belief:
- Wrong Rule: Do not treat others the way you want to be treated.
- Right Rule (for Marriage): "You treat the person the way they want to be treated"
Reference: Video Link
[Bonus] Part 12 Winners Take Risk
The Nature of Risk and Success
Khoo begins by defining risk as simply the uncertainty of outcome, noting that it is a neutral concept. He establishes a key rule for success:
"The amount of success that you enjoy in life is directly proportional to the level of risk or the level of uncertainty in which you're willing to take."
He gives examples such as starting a business, getting married, or playing a game, all of which carry inherent risks but are necessary for success in those areas.
The Premium Paid for Uncertainty
Khoo explains that there is always a premium paid for uncertainty in life:
- Fixed Deposit vs. Stock Market: A fixed deposit offers low returns (less than 1%) because there is no uncertainty—your money is guaranteed. In contrast, the stock market offers high returns (10% to 400%) because the outcome is uncertain.
- Fixed Salary vs. Commission-Based Pay: An insurance agent who works for a bank on a fixed salary (e.g., $50,000 to $60,000 per year) is paid much less than an agent working for a commission-only company (e.g., $250,000 per year), even if they bring in the same sales. The commission-based agent receives a premium for accepting the uncertainty of "no fixed pay".
The Mindset of the Successful
The majority of people avoid maximising their potential because they fear risk. They associate risk with fear, danger, and losing, believing the outcome is determined by luck. This causes them to choose the "safe route," like a fixed-pay job or guaranteed capital returns.
In contrast, rich and successful people take huge calculated risks. They believe they can control their outcome through risk management and managing probabilities.
Managing Risk through Probabilities
Khoo illustrates how successful self-employed salespeople view a commission-only job as safer than a fixed-pay job by using a probability-based approach:
- Set a Goal: A salesperson might set a goal to earn $120,000 a year, which is $10,000 a month.
- Determine Required Sales: If they earn $1,200 per sale, they need 100 clients to meet their target.
- Calculate Appointments: Based on a 25% closing rate (1 sale for every 4 presentations), they must make 400 presentations/appointments.
- Calculate Required Calls/Contacts: Based on a 1 in 10 success rate for getting an appointment from a cold call, they must make 4,000 calls or meet 4,000 strangers.
- Daily Action: This breaks down to roughly 13 calls a day and seeing one to two people a day.
By working consistently, they know they will land "somewhere around" their target income because they have worked out the odds based on the law of probability and law of averages. If they are unlucky, they simply double their efforts to compensate and hit their target, showing that the result is in their hands.
Khoo concludes by applying this to investing, explaining that he knows on average 7 out of 10 stocks he buys will make money, while 3 will lose. He manages the risk on the losers (cutting losses) and allows the 7 winners to make him millions. For successful people, when they can manage their risk, "the risk becomes risk-free in your mind".
Reference: Link
[Bonus] Part 13 The Power of Leverage
What is Leverage?
Khoo defines leverage as "the process of being able to magnify small efforts and small resources to create huge results". Drawing from physics, he compares it to a lever that allows you to lift a huge weight with a small effort, using a fulcrum.
He identifies three main things that successful people leverage:
- Other People's Time
- Other People's Experience or Talent
- Other People's Money (OPM)
1. Leveraging Other People's Time and Talent
Khoo explains that he runs many companies and writes books without doing most of the day-to-day work, by leveraging others' expertise:
- Online Businesses: He leverages a friend, Adam Wall, to build his websites, create products, and write all the marketing copy and emails. He himself does not know how to build a website.
- Company Management: All his companies are run by his Group CEO, Patrick, who built them up, allowing Khoo to focus on writing and speaking.
- Learning Centre: When he wanted to create his learning centre, he leveraged the talent of top English and Mathematics experts (who authored textbooks) to write the curriculum and train the teachers, as he had no teaching background. He then hired a Managing Director, Frederick, to run the centre, leveraging his experience.
In all these cases, the leveraging is a win-win process where he shares a percentage of the profits with his partners.
2. Leveraging Other People's Money (OPM)
Khoo uses real estate investing to demonstrate how OPM can multiply wealth:
- Real Estate Example: When buying a $1 million house, an investor puts down a 20% deposit ($200,000) and takes a loan for the remaining 80% ($800,000) from the bank, using the bank's money.
- Magnified Return: If the property value increases by 10% (from $1 million to $1.1 million), the profit is $100,000.
- While the property return is 10%, the investor's real rate of return is 50% ($100,000 profit on a $200,000 capital outlay).
- Risk Mitigation: To cover the interest, taxes, and loan instalments, he ensures the property is in a location where the rental income covers all these expenses.
- Ultimate Leverage: By holding the property for 25 years, the tenant pays the instalment every month, and at the end of the term, the investor owns a $1 million property for free, having only put down the initial $200,000.
Khoo applies the same principle to the stock market, noting that leverage allows people to buy a high value of stocks with a small amount of capital. He concludes that success is not about being smarter or having more time, but about harnessing the power of leverage.